Emergency care services
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If you need urgent care, you will receive help at an emergency clinic. You will need urgent care if you cannot wait until the next working day to have care. Start by making a symptom assessment. Then contact the doctor’s clinic. On this page you can find more instructions.
In case of emergency, call 112! Emergencies mean, for example, if
- you have severe chest pain
- you have symptoms of paralysis; in other words, your muscles get weak or numb suddenly
- you faint.
You can come to the emergency clinic without an appointment. At the emergency clinic we will assess your need for care and the urgency for care. Children will be cared first, if possible.
Call and book an appointment before you arrive!
When you call, do the following:
- Select ‘on-call matter’ from the options.
- Stay on the line and wait.
- You can also request to have a member of staff call you back.
We will answer the call as soon as possible, but at least during the same day. Patients also arrive at the emergency clinic without an appointment, for example, by ambulance. Patients who arrive by ambulance receive care first.
Book an appointment by calling before you arrive!
The emergency clinic operates on the basis of booking an appointment.
Please start by calling the Medical Helpline if you need urgent care
- in the evening
- during the weekend
- on a Sunday or holiday.
During the phone call a professional will assess how urgent your situation is and your need for care. Please go to the emergency clinic if the professional at the Helpline asks you to do so.
The Emergency clinic is located at Porvoo Hospital.
- Address: Sairaalatie 1, Porvoo.
- The emergency care has its own entrance. Please use it.
Porvoo Hospital emergency clinic (you will be transferred to another service)
You can visit the emergency clinic at the wellbeing services county of Kymenlaakso, if you have chosen it as your point-of-care.