Support relationship activities
Tämän sivun sisältö
Support relationship activities means support persons and support families. Support persons and support families support you. They participate in your life and can help in many ways. Support relationship activities are a social service that the wellbeing services county can grant to you or your family. Support persons and support families are volunteers. On this page we tell you more about support relationships, that is, what support persons and support families do.
A support person or a support family can help you, your family, or your child.
You can get a support person if
- you need help in independent living
- you have difficulties in social situations
- you have few friends or social relationships
- your close relatives or friends live far away
- you or your family do not have many close relatives or friends.
You can get a support family if
- your family has trouble raising children
- your family is having trouble with other people
- parents in your family are divorced
- you are a single parent
- you or your family do not have many close relatives or friends
- your family’s situation in life has changed suddenly
- a support family would be good for the child.
You can apply for a support person, for example,
- using a form of social welfare services
- Here is a link to the printable form (in Finnish).(siirryt toiseen palveluun)
- Here is a link to the electronic form. (you move to another service(siirryt toiseen palveluun)
- Here is a link to the electronic form (you need to identify yourself). (you move to another service(siirryt toiseen palveluun))
- via your caseworker, if you are a client of social services.
- contacting client counselling for clients of different ages
Client Assistance for Social Work with Adults in Working Age
aikuissosiaalityo@itauusimaa.fi
Open around the clock. Leave us a call request, and we will call you back. We will call you back the same day if you call us before 12 o’clock. In any case, we will call you back no later than the next weekday. Remember that you can receive advice and counselling also via the HyVä digi chat. To access the chat, click on the green icon that looks like a speech bubble at the bottom of this page.
Client Assistance for Older People
Opening hours: Monday to Friday at 9–12
ikaantyneiden.asiakasohjaus@itauusimaa.fi
We will answer calls waiting in the queue during the same day or the next weekday. Please note that you can receive advice and counselling also via the HyVä-digi chat. To access the chat, click on the green icon that looks like a speech bubble at the bottom of this page.
We will first assess whether you need a support person or a support family. After that, we make a decision.
TA support person is a volunteer who participates in your life. This person is reliable and safe and has time to help. This person helps you where you need support.
A support person may, for example,
- help you in relationships
- help in everyday life
- help you to find your own strengths
- listen to your sorrows
- help with school attendance
- encourage in hobbies
- support young people in starting an independent life.
We will make an agreement on a support relationship together. Guardians must always accept a support relationship if the child is under 18 years old.
The support persons are always bound to secrecy, meaning that they are not allowed to tell anyone about the family’s matters. They remain bound to secrecy even after the support relationship ends.
A support family supports the everyday life of another family with children. Children can spend time with the support family, so their parents can rest. Children can visit the support family, for example, one weekend each month.
All kinds of families, including single-person families, are suitable as a support family. We make an agreement for a support family together with a family social worker.
The support family is always bound to secrecy, meaning they are not allowed to tell anyone about your matters. They remain bound to secrecy even after the support relationship ends. The wellbeing services county pays support families for childcare.