Dental Care Services

• Address: Askolinintie 1, 06100 Porvoo.
• Appointments:
  • Monday to Friday at 8.00–15.00.
• Short message service (SMS) for the hearing impaired and other groups with special needs in non-urgent matters:  045 7397 9980.

• Address: Rauhankatu 2, 06100 Porvoo.
• Appointments:
  • Monday to Friday at 8.00–15.00.
• Short message service (SMS) for the hearing impaired and other groups with special needs in non-urgent matters: 045 7397 9980.

• Address: Jussaksentie 14, 04130 Sipoo.
• Appointments:
  • Monday to Friday at 8.00–15.00.
• The office is open: Tuesday to Friday at 8.00–14.00.

• Address: Amiraalintie 2, 01150 Söderkulla (Söderkulla Library).
• Appointments:
  • Monday to Friday at 8.00–15.00 (only by phone).

• Address: Terveystie 1, 07500 Askola.
• Appointments:
  • Monday to Thursday at 8.00–15.00.
  • Fridays at 8.00–13.30.

• Address: Öhmaninkatu 4, 07900 Loviisa.
• Appointments:
  • Monday to Friday at 8.00–15.00.

If you need to cancel your appointment, please call the joint number for booking appointments: 019 5600 130.

Cancel or postpone your appointment if

• your cold sore is contagious. The cold sore can be transmitted elsewhere in your face or to the dental clinic employees.
• you are sick with a flu, or you feel sick otherwise.

You can come to the appointment if you have an acute toothache or another urgent need of treatment.

• Please cancel the appointment no later than 24 hours before the agreed appointment time.
• When you call, please choose the option ‘ajan peruminen / cancel appointment’.
  • Please leave a message on the answering machine. Tell that you want to cancel your appointment.
  • You can leave a message on the answering machine 24 hours a day.
• You must pay a penalty fee of € 73,70 if you do not cancel the booked appointment on time.

• You will receive a reminder about your appointment by text message. You will receive the reminder message a day before the booked appointment. Please do not answer the reminder message! The text message service is free of charge.
• We will send the text message to the phone number that is saved in the patient information system. A child’s guardian, for example, can receive the text message.
• You must give us permission to send reminder messages. You can give us the permission by phone when you book the appointment, or when you visit the health centre.
• Even if you would not receive a reminder message, please still come to the appointment according to the booking. The service can be disrupted.
• You must pay a penalty fee of € 73,70 if you do not cancel the booked appointment on time. You must pay the fee even if you did not receive a reminder message.
• You will receive three reminder messages if you go to Sujuva Suuklinikka for treatment. We will send you the first message when you book the appointment. A second message is sent a day before the booked

We will invite to an oral health assessment

• school children attending classes 1, 3, 5 and 8.Kutsumme suun terveystarkastukseen
• one-year olds
• children 3–5 years old

Also, orthodontic treatment is a part of school health care. A student’s school health care is in the municipality where he or she goes to school. School health care does not include specialised medical treatment.

Dental care is free of charge for people under 18 years of age. A young person who is over 17 years of age needs to book an appointment for an oral health assessment personally. Dental care is subject to a charge for over 18-year-olds, adults.

For students, dental care is available in the same municipality where the studies are carried out.

We recommend that you use the services of the Finnish Student Health Service (FSHS) if you study at a university or a university of applied sciences.

You can receive dental care as an adult according to your individual treatment plan. You will receive an individual treatment plan when you come for your first dental examination. Book an appointment for your first dental examination. We will not invite you for a dental examination automatically.

During the first visit we will examine your mouth and teeth. Then a dentist will make you an individual treatment plan.

To see a specialist dentist or a dental hygienist you will need a referral or a treatment plan. If you need a referral, you will receive it during your visit to the dentist.

If you are pregnant with your first child, you can receive

• advice on how to take care of your baby’s oral health
• an oral health assessment by a dentist or a dental hygienist. There is a charge for this service.

The advice is meant for

• those who are expecting their first child
• families, where one of the parents is becoming a parent for the very first time
• immigrant families, who have children but are expecting to give birth to their first child born in Finland.

If you are an older person and live at home, please call your local dental clinic and book an appointment for dental care.

If you are a veteran of Finnish wars, basic dental care is free of charge for you. We will refund a maximum of 300 euros per year for charges that exceed Kela’s reimbursement for services bought from private service providers. Please save the bills and show them to us to receive the refund.

At Sujuva suuklinikka more will be done to take care of your teeth during each visit. Usually only one issue is finished during a single appointment. At Sujuva suuklinikka, however, we can do more, if needed. Sujuva suuklinikka is at Porvoo Social and Health Centre.

You will not get a regular appointment at Sujuva suuklinikka, but a holdback period of one hour. This means we will start the treatment during this one hour. How long the treatment takes depends on the situation. Please reserve enough time when you visit Sujuva suuklinikka.

Charges for treatments done at Sujuva suuklinikka are based on the price list. You always pay a client charge. On top of that you will pay for the treatments you have received.

When you come to Sujuva suuklinikka

You will receive three text messages about the appointment.

• The first message will arrive when you have booked the appointment. It will tell you about things related to the appointment.
• The second message will come a day before the booked appointment.
• The third message will come half an hour before the booked appointment.

Do not cancel an appointment by sending a text message!

Orthodontic treatment is done to correct somebody’s bite. If there is a problem with somebody’s bite, the teeth do not work as normal. This can make many things in life difficult. Orthodontic treatment can also help if the teeth are cramped inside the mouth. Orthodontic treatment can last many years.

Orthodontic treatment is free of charge for people under 18 years of age. We follow up on children’s bite during dental examinations. We will direct a child to orthodontic treatment when needed. Small faults do not usually require orthodontic treatment. Orthodontic treatment is usually done to children aged 6–17 years.

Orthodontic treatment is specialised oral care. You need a referral to be able to visit a specialist dentist.

You can only receive orthodontic treatment if you fill certain criteria. If you do not fill the criteria, you can purchase orthodontic treatment, for example, at a private dental clinic.

How does orthodontic treatment work?

We check occlusion, in other words children’s bite, ever since they get their first teeth. We will follow up on how the bite develops until we know if the child needs orthodontic treatment. We can start the orthodontic treatment already with milk teeth.

We will start the orthodontic treatment if

• the jawbones are of different sizes
• there are big difficulties in bite of the front teeth
• the teeth have a crossbite
• the teeth are cramped
• there is a problem related to teething.

TFirst, we make the child a treatment plan. We discuss it together with the child and his/her guardians. Orthodontic treatment is voluntary. This means that you can decide yourself if you want to receive treatment or not.

You need to follow instructions if you decide to start the orthodontic treatment. The orthodontic treatment works best if you follow instructions.

Your treatment is not continued if

• you do not follow instructions
• you do not come to the appointment.

You must pay for new braces if you misplace them..