Adult Social Work
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The adult social work supports the social well-being and ability to function of adults. We support you in difficult life situations. We help you if you cannot find help anywhere else. Contact us for help when you feel exhausted or need help with practical matters. On this page you can find information about adult social work services.
Important! Remember that the wellbeing services county always estimates separately whether you can receive service or support. Each situation is different and there are precise conditions for providing services.
Contact us in chat, with a form, by calling, or with a notification of concern.
First, we will estimate your situation together. We will then look for ways to improve your life situation. We work together all the time.
Forms:
You can receive advice and counselling via the HyVä digi chat. To access the chat, click on the green icon that looks like a speech bubble at the bottom of this page.
You can call the Client Assistance if you want to ask about social services. Even professionals can call the assistance. Call your own contact person if you are already a client of social services.
Client Assistance for Social Work with Adults in Working Age
aikuissosiaalityo@itauusimaa.fi
Open around the clock. Leave us a call request, and we will call you back. We will call you back the same day if you call us before 12 o’clock. In any case, we will call you back no later than the next weekday. Remember that you can receive advice and counselling also via the HyVä digi chat. To access the chat, click on the green icon that looks like a speech bubble at the bottom of this page.
At the social work information desk:
- You can get help with filling in applications
- You can book an appointment for social services
- You can submit applications
- You can receive advice about services
Come to the information desk in person.
Information Desk for Adult Social Work
Mannerheiminkatu 20 E, 06100 Porvoo.
Opening hours of the information desk: Monday to Thursday from 12:00 to 14:00, and Friday from 10:00 to 12:00.
Call your own contact person.
Phone appointments: Tuesdays at 13–14 and Thursdays at 10–11.
E-mail: aikuissosiaalityo@itauusimaa.fi.
Attention! Do not tell your personal matters by email. All social work employees read emails. There is also no guarantee of secrecy when you send emails.
Make an appointment with the client assistance before you arrive!
Porvoo, Loviisa, Lapinjärvi
Addresses: Mannerheiminkatu 20 E, 06100 Porvoo
and Öhmaninkatu 4 C, 07900 Loviisa
Sipoo, Askola, Myrskylä ja Pukkila
Addresses: Jussaksentie 14, 04130 Sipoo,
Terveystie 1, 07500 Askola
and Virastotie 7 B 9, 07600 Myrskylä
An intermediate account service is a temporary service that helps you maintain your finances. In this service you entrust your finances to the social services. An intermediate account service is an option in a situation where you have difficulties managing your finances. The purpose of the intermediate account services is to secure, for example, that a portion of your money goes directly to paying rent.
Contact information for clients of intermediate account services:
Telephone number: 019 5600 156.
Phone appointments: Monday to Friday at 9–10.